Exhibit Management Article #1 (page 2 of 4) 
by Dell Deaton
 

 

Feature article—
"Managing the Mega-Show"

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On the show floor, the challenge is to use your time as effectively as possible. One exhibitor at the International Plastics Exposition underscored his time vs. productivity concerns by amortizing his company's investment in the show over the all-too-brief hours of the show. He estimated that the show cost his company $10 for each second the hall was open. Who can afford to throw away that kind of money?

With that in mind, it's important to consider how the time constraints of the mega-show hours affect your sales force. During the mega-show, they will need to deal efficiently with significantly greater numbers of prospects, leads, and existing customers than at any other exhibition. The number of show days is often the same; the number of attendees, considerably larger. Even for experienced booth staffers, this changed pace may require significant adjustments. Re-educating them may be necessary.

Competition: Vying for resources

While "competition" on the show floor is a given, you will also find it necessary to fight for limited resources in other marketing venues. Two examples: The battle for press attention and the rivalry for setup resources.

The expanded size of the mega-show means that more exhibitors are pressing for the attention of each passing prospect. Because of that, you should work to attract visitors well in advance of the event through a variety of integrated marketing means, including garnering press attention.

But it's not always easy. Pre-show coverage in trade publications operates under deadlines three to four months out. Here, press releases are met with a great deal of competitive "noise" as editorial desks are swamped by paper and photography.

Trade publications have a limited amount of space dedicated to the show in each issue. To combat this problem, send out your message in bite-sized pieces more frequently and earlier than normal (beginning six to nine months or more before the exhibition). If you have enough that is newsworthy to say, monthly mailings may not be too much. And continue it right through the show dates and beyond — providing content for post-show reports.

During setup, your competition shifts to logistics — making arrangements for labor (e.g., who gets help for electrical wiring emergencies first?) and securing services that are in shorter supply, such as the cranes used for heavy equipment rigging.

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